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This category page links to guides for solving common and uncommon problems with the HPC cluster. When you run into trouble:

  1. Browse these pages below or use the wiki's search function. This is often the quickest solution.
  2. Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution.
  3. Get help directly from one of our cluster administrators:
    • Create a ticket either through this web page or by emailing Either way, please provide your Net ID and add HPC in the subject line, and refer to any related SLURM job IDs.
    • Call 860-486-5563
    • Stop by our office in the Temporary Administration Building. Address is: 25 Gampel Service Drive, Unit 1138 Storrs, CT 06269-1138. Directions to our office

Pages in category "Help"

The following 5 pages are in this category, out of 5 total.