Difference between revisions of "Category:Help"

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# Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution.
 
# Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution.
 
# Get help directly from one of our cluster administrators:
 
# Get help directly from one of our cluster administrators:
#* Create a ticket either [http://becat.uconn.edu/support/hpc-support/ through this web page] or by emailing [mailto:hpc@uconn.edu hpc@uconn.edu]. Either way, please provide your Net ID and any related SLURM job IDs.
+
#* Create a ticket either [http://hpc.uconn.edu/storrs/support/ through this web page] or by emailing [mailto:hpc@uconn.edu hpc@uconn.edu]. Either way, please provide your Net ID and any related SLURM job IDs.
 
#* Call 860-486-5563
 
#* Call 860-486-5563
 
#* Stop by our office in HBL room A-10 (BECAT).
 
#* Stop by our office in HBL room A-10 (BECAT).

Revision as of 13:15, 11 April 2017

This category page links to guides for solving common and uncommon problems with the HPC cluster. When you run into trouble:

  1. Browse these pages below or use the wiki's search function. This is often the quickest solution.
  2. Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution.
  3. Get help directly from one of our cluster administrators:
    • Create a ticket either through this web page or by emailing hpc@uconn.edu. Either way, please provide your Net ID and any related SLURM job IDs.
    • Call 860-486-5563
    • Stop by our office in HBL room A-10 (BECAT).

Pages in category "Help"

The following 5 pages are in this category, out of 5 total.