Difference between revisions of "Category:Help"
From Storrs HPC Wiki
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# Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution. | # Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution. | ||
# Get help directly from one of our cluster administrators: | # Get help directly from one of our cluster administrators: | ||
| − | #* Create a ticket either [http://hpc.uconn.edu/storrs/support/ through this web page] or by emailing [mailto: | + | #* Create a ticket either [http://hpc.uconn.edu/storrs/support/ through this web page] or by emailing [mailto:techsupport@uconn.edu. techsupport@uconn.edu.]. Either way, please provide your Net ID and add HPC in the subject line, and refer to any related SLURM job IDs. |
#* Call 860-486-5563 | #* Call 860-486-5563 | ||
#* Stop by our office in the Temporary Administration Building. Address is: 25 Gampel Service Drive, Unit 1138 Storrs, CT 06269-1138. [https://its.uconn.edu/contact-its/#Directions Directions to our office] | #* Stop by our office in the Temporary Administration Building. Address is: 25 Gampel Service Drive, Unit 1138 Storrs, CT 06269-1138. [https://its.uconn.edu/contact-its/#Directions Directions to our office] | ||
Revision as of 07:26, 5 April 2021
This category page links to guides for solving common and uncommon problems with the HPC cluster. When you run into trouble:
- Browse these pages below or use the wiki's search function. This is often the quickest solution.
- Search the internet by describing your problem well. Chances are someone has solved that problem on another cluster, and you can try their solution.
- Get help directly from one of our cluster administrators:
- Create a ticket either through this web page or by emailing techsupport@uconn.edu.. Either way, please provide your Net ID and add HPC in the subject line, and refer to any related SLURM job IDs.
- Call 860-486-5563
- Stop by our office in the Temporary Administration Building. Address is: 25 Gampel Service Drive, Unit 1138 Storrs, CT 06269-1138. Directions to our office
Pages in category "Help"
The following 5 pages are in this category, out of 5 total.
